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Privacy & Legal

The VitalLens platform is built on a stateless architecture designed to minimize data exposure. We process video data in memory and discard it immediately after inference.

Data Handling Policy

We adhere to a strict "Process and Delete" policy regarding personal data.

What We Do NOT Store

  • Input Video: We do not store, view, or annotate the video usage data you send to the API. It is held in volatile memory only for the duration of the inference.
  • Vital Sign Estimates: We do not store the heart rate, HRV, or respiratory rate values returned to you. It is your responsibility to store these results if your application requires them.

What We DO Store

Per our Privacy Policy, we retain specific metadata for billing, security, and service optimization:

  • Usage Logs: Frame counts, API Key usage, and timestamps.
  • Quality Metrics: Technical confidence scores and signal quality indicators. These are used to monitor the performance of our models across different environments but contain no personally identifiable health data.

By using the API, you agree to the Terms of Service. Please be aware of the following critical restrictions:

1. Not a Medical Device

VitalLens is NOT a medical device. The estimates provided are for general wellness and informational purposes only. They are not intended for:

  • Medical diagnosis
  • Cure, mitigation, treatment, or prevention of any disease
  • Patient monitoring in clinical settings

2. Prohibited Use: Model Training

You may not use the VitalLens API or the resulting data to develop, train, calibrate, or validate other machine learning models, algorithms, or similar technologies that process video to estimate vital signs.

You must not use the API to estimate vital signs of individuals without their express consent.